Food & Beverage

With over six restaurants, ranging from year-round dining venues to seasonal pop-up restaurants, our dedicated Food and Beverage team are our ambassadors known for their warm, engaging service and creating memorable dining experiences. From casual grab-and-go options to fine dining and full service banquet events, our fast-paced Food and Beverage team thrives on creativity, attention to detail and exceptional customer service.

Hotel Restaurants | Stewarding | Banquets

Rooms

From the moment our guests walk through the door, our warm and welcoming Rooms department create a lasting impression for our guests. From arrival and departure experiences to room assignments, housekeeping and concierge services, our dedicated Rooms department is comprised of the following departments;

Front Office | Fairmont Gold | Housekeeping | Guest Services
Concierge | Valet Service | Bell Desk | Health Club

Culinary

Under the innovative eye of Executive Chef, Isabel Chung, our dedicated culinary team is made up from some of Fairmont’s most talented and creative chefs. Known for their unique dishes, seasonal creations and use of local, sustainable ingredients, our Culinary department prepares menus for leisure guests, events, tour groups and more!

Kitchen | Culinary Apprenticeship Program

Housekeeping

Working under the direction of the Rooms department, our hard-working and detail-oriented Housekeeping team is responsible for keeping our guest rooms immaculate and thoroughly cleaned each day. Housekeeping also oversees the overall cleanliness of each public area in the hotel and the hotel linen room.

Conference Services

Fairmont Chateau Whistler’s highly creative and innovative Conference Services department works closely with the Sales and Marketing and Food and Beverage teams to ensure conferences, meetings, weddings and special events of all sizes are executed flawlessly, with a true Fairmont flair.

Sales

Our fast-paced Sales team is responsible for promoting and selling our resort, guest rooms, food and beverage offerings and conference and event space to domestic and international groups, tour providers and leisure guests.

Marketing

Working closely with Canada’s Western Mountain Region, our innovative Marketing team ensures that our stunning mountain destination is well presented through a variety of promotional channels including online presence, social media, advertising and public relations.

Talent & Culture

Our dedicated Talent and Culture team is responsible for the selection and wellbeing of all colleagues, including maintaining colleague benefits and programs, learning and development, and ensuring the flow of communication is encouraged and maintained amongst all departments.

Reservations

Working closely with our Sales and Marketing team, our Reservations department is responsible for processing all guest bookings for leisure travellers, tour groups and large group bookings, while providing each guest with the warm and thoughtful service that we at Fairmont Chateau Whistler are known for.

Golf

Our hard-working, seasonal golf department is responsible for managing day-to-day operations of the Fairmont Chateau Whistler Golf Club, including overseeing the grounds and cleanliness of the course, golf tournaments and events, equipment and rentals for leisure guests and providing thoughtful and engaging customer service.

Engineering

Responsible for both general maintenance and the mechanical systems within the hotel, our dedicated and detail-oriented Engineering team works closely with each department to ensure all preventative maintenance is up-to-date and in good working order.

Grounds & Maintenance

Our hard-working Grounds team is responsible for keeping our hotel exterior looking it’s best all year round. From winter snow removal to summer garden and golf course maintenance, our team at Fairmont Chateau Whistler is passionate about the outdoors and keeping our grounds presentable for our guests upon arrival.